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Privacy Policy
Privacy Policy of J Well Val d'Europe
Last updated: November 22, 2024
At J Well Val d'Europe, the protection of your personal data is of utmost importance. We are committed to respecting your privacy and protecting your personal information in accordance with European data protection laws, including the General Data Protection Regulation (GDPR).
This privacy policy explains how we collect, use, store, and protect your personal data when you use our vape site, [www.jwell.boutique] (the "Site").
1. Information We Collect
We collect the following types of information when you use our Site:
- Personal Information: When you place an order or sign up on our site, we collect information such as your name, email address, shipping address, phone number, and payment details.
- Browsing Information: We collect data on how you interact with our site, such as your IP address, location, device, browser type, pages visited, and duration of your visit.
- Cookies: We use cookies to improve your browsing experience and personalize site features.
2. Use of Personal Data
The personal information we collect is used for the following purposes:
- Order Processing: To process and ship your orders, manage payments, send order confirmations, and track deliveries.
- Customer Service: To respond to your inquiries, resolve technical issues, answer questions about our products and services, and enhance our support.
- Marketing Communications: If you have agreed to receive marketing communications, we may send you newsletters, promotions, and product information. You can unsubscribe at any time.
- Service Improvement: To analyze the performance of our site, improve user experience, and optimize our offerings.
3. Data Sharing
We do not sell your personal information to third parties. However, we may share your information with partners or service providers in the following cases:
- Carriers and Delivery Services: To ship your orders.
- Payment Services: To process secure payments.
- Technical Service Providers: To maintain our website and ensure its security.
We ensure that all partners comply with data protection laws and guarantee the confidentiality and security of your information.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from loss, theft, or unauthorized access. However, no data transmission system over the internet is completely secure. While we take every effort to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain your personal data only for as long as necessary for the purposes for which it was collected, including to comply with any legal, fiscal, or accounting obligations.
6. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of your personal data that we hold.
- Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data.
- Right to Erasure: You may request the deletion of your personal data in certain situations.
- Right to Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Restriction: You may request the limitation of the processing of your personal data in certain circumstances.
- Right to Object: You can object to the processing of your personal data for legitimate reasons, including for direct marketing purposes.
To exercise your rights or if you have any questions about your personal data, you can contact us at: contact@jwell.boutique.
7. Data Transfers Outside the EU
We only transfer your personal data outside the European Union when necessary for the services we use, such as storage or shipping services. In such cases, we ensure that your data is protected by appropriate safeguards in accordance with the GDPR.
8. Cookies
We use cookies to enhance your experience on our site. Cookies are small text files stored on your device to collect browsing information. You can configure your browser to reject cookies or be notified when cookies are sent.
9. Changes to the Privacy Policy
We reserve the right to update this privacy policy at any time to reflect legislative changes or our business practices. We will inform you of any changes by updating the revision date at the top of this page. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns regarding this privacy policy, you can contact us at:
J Well Val d'Europe
Email: contact@jwell.boutique
Address: 40 rue de la clé des champs, 77700 Magny-le-Hongre